"Always professional and great service. Goes the extra mile to explain things too."
"Andy is right up there with the top best customer service, and quality work, I've ever experienced.
Subsequent to a power outage my Water Softener stopped working this morning. At 12:45 in the afternoon I called Andy to discuss the issue. One hour later Andy was at my home checking out my softener, explaining everything in detail to me about it. We also discussed installing a new system as well.
Given the state my softener was in, and the fact that it was also more than a decade old, I decided to purchase a new one from Andy. We scheduled an appointment to have it installed the next morning. However, about an hour after Andy left my home he called me to say that if I would like he would come back out and install it tonight.
Andy and Rick arrived at my home at 3:30. Before 4:30 my new softener was installed, and the guys were pulling out of my driveway with my old softener.
Needless to say, I was super impressed with Andy and Rick's customer service and professionalism. The price of the new softener was also very competitive.
Without hesitation I would highly recommend Andy's company to anyone needing their softener serviced, or purchasing a new one!"
"Recently moved to the area and had a "get by" waterboss inside the home. Well this did not do the trick with how hard our water is. Called Andy and he was able to come out that day to look at the softener. He was very informative with what is needed for such water. The next day he was able to install a much better system for us and in a timely manner. I would recommend Andy to just about anyone. Not only did he take care of our system for within our price range, but he gave us a lot of information about it and also with being on a well. Thank you for your service Andy it was a pleasure!"
"My family has been a customer of Andy's for many years. He is always willing and able to remedy every water issue we ever had. Treats his customers very well and goes out of his way to accommodate. Both of my children have used him and found him to be fair and very honest. If you need a softener or have one that needs repair Andy is the man to contact. I would give him more than a five star rating. Hands down he is the best softener man in Jackson. You will not regret using him and his knowledge."
"Can't say enough good things about the service we have received from Andy. Always available and willing to answer our water questions even if it isn't always pertaining to his softener. The softener he installed has worked great and I have no regrets and feel very comfortable with this unit and he has demonstrated that he will stand behind his product. I would recommend anyone purchasing a water softener to seriously consider Andy's."
“We were in a rental before we purchased our new home in MI. Being from out of state, we were new to "hard water. Andy did an amazing job educating us on water softening systems, how they work and what to expect. When we purchased our new home we called Andy to take a look at our "out of date" system and install a new water softener. He was professional, prompt and installed a new system the same day...amazing service!”
“Our well water has been a challenge since we built our home. We have had two expensive equipment approaches that worked for a while, but service was spotty at best. We called Andy and he made our system work and eventually replaced it with a softener that works and he provides great service when needed.”
Sharon W., Northwest Jackson
“Really top-notch service. They were fast, efficient and answered all our questions with no nonsense, informative answers. We are very pleased and cannot recommend them enough!”
“Andy was fast and efficient with installing a new water softener. He is on time and very professional with his services. Would recommend to anyone looking for water softener services.”
“I was unable to find a company in Ann Arbor that services GE water softeners. I found Andy's Water Softener Service Center online, but was out of their service area. I had nobody to turn to. Within a half hour of my call to Andy's, Andy called to say he would help me. He came to my house the next morning and with expert knowledge, fixed my softener and took the time to explain what he was doing. He was courteous and professional in every aspect. He told me my GE softener was a good unit and he did not try to sell me a new softener. I highly recommend Andy's Water Softener Service Center and give the company a five-star rating.”
“Can't say enough good things about the service we have received from Andy. Always available and willing to answer our water questions even if it isn't always pertaining to his softener. The softener he installed has worked great and I have no regrets and feel very comfortable with this unit and he has demonstrated that he will stand behind his product. I would recommend anyone purchasing a water softener to seriously consider Andy's.”
“Fast and Reliable. Andy was on time and fixed our system within 1/2 hour. He gave me options and no hard selling. The water was soft the following morning for a shower !! Recommending to everyone that will listen at this point !! Thanks Andy's !”
“We have had absolutely great service from Andy. They have great communication skills, are on time and do great work. I would highly recommend them.”
“Andy's service ROCKS! We are new to the area and new to HARD water. We called Andy to check out our softener and give us guidance. He responded the same day and taught us how softeners work and explained why our inherited unit wasn't performing. After considering all options, we chose a softener designed for our home size and usage. He installed it the same day and even came back the next day to work out a user-issue and answer more questions. We are impressed with his professionalism, honesty and promptness. No answering machines and wait times. Andy answers his own phone, does the work and follows up. Impressive. ”
“Andy has provided the best customer service I've ever experienced. He calls right back if you leave a voicemail, and comes promptly if there is a problem to address. All of his work is excellent. Can't recommend him enough.”